The Rimrock Resort Hotel Banff, Banff - Reviews, Rooms Options & Prices 2025

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About the Resort

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

The Rimrock Resort Hotel, nestled in the awe-inspiring Canadian Rockies, offers a unique blend of luxury and nature. Renowned for its stunning alpine vistas and commitment to exceptional service, this AAA/CAA Four Diamond resort encompasses upscale design with thoughtful amenities that enhance guest experiences. Surrounded by the splendor of Banff National Park, the resort provides an elevated retreat rich with opportunities for relaxation and adventure. Its distinct architectural features and award-winning dining further solidify its status as a premier destination for travelers seeking both comfort and exploration.

Location

Situated just 1.5 hours west of Calgary International Airport, the resort boasts convenient proximity to Banff Upper Hot Springs, the Banff Gondola, and numerous outdoor attractions. The hotel is perched on Sulphur Mountain, offering guests breathtaking views and easy access to year-round activities. Transportation options include a complimentary ROAM transit service, ensuring guests can explore the scenic surroundings without hassle.

Rooms

The resort offers a diverse selection of accommodations including grand suites, studio suites, and classic rooms, each meticulously designed to provide comfort and elegance. Featuring amenities such as king-sized beds with decadent linens and glass-enclosed multi-spray showers, rooms are equipped to ensure a restful stay with modern conveniences like Bose Bluetooth speaker systems and Keurig Coffee Makers. Guests can enjoy breathtaking panoramic views of the Canadian Rockies and Spray Valley from their accommodations, creating a serene atmosphere for relaxation.

Eat & Drink

Eden, the resort's flagship restaurant, presents award-winning 5-Diamond multi-course menus crafted using fresh, locally-sourced ingredients. Guests can indulge in imaginative cuisine complemented by a curated selection of wines, including specific pairings for each dish. In addition to fine dining, the resort offers casual dining experiences at The Larkspur Lounge, which features a menu of comfort food and live music, enhancing the relaxed dining atmosphere surrounded by the stunning mountain backdrop.

Leisure & Business

The Rimrock Resort Hotel also features a boutique spa that provides tailored wellness experiences, including a variety of massages and restorative treatments designed to nourish body and mind. Guests can enjoy leisure facilities such as an indoor pool, sauna, and hot tub to unwind after a day of outdoor activities. The hotel’s location offers easy access to skiing, hiking, and exploring the natural beauty of Banff National Park, providing guests with many opportunities for active and relaxing pursuits.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Classic King Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Classic Queen Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Banff 1.9 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Ski storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Golf course
Squash
Fishing

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

Map view

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

City landmarks

405 Spray Ave

Fairmont Banff Springs

1.4 mi

Museums

Buffalo Nations Luxton Museum

1.5 mi

Museums

Cave and Basin National Historic Site

1.8 mi

107 Tunnel Mountain Drive

The Banff Center

1.3 mi

405 Spray Ave

Mountain Galleries at the Fairmont Banff Springs

4600 ft

Museums

Whyte Museum of the Canadian Rockies

1.7 mi

Waterfall

Bow Falls

1.8 mi

Museums

Banff Park Museum National Historic Site

1.6 mi

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

1.4 mi

24km (15 miles) north of Banff

Lake Minnewanka

1.6 mi

Spa Center

Willow Stream Spa at the Fairmont Banff Springs

1.1 mi

Garden

Cascade of Time Garden

1.4 mi

Public Building

Parks Administration Building

1.4 mi

Mount Rundle Rte

Mount Rundle Trailhead

4700 ft

Gallery

Canada House Art Gallery

1.8 mi

Banff Avenue

1.8 mi

Gallery

About Canada

1.7 mi

Little Beehive

1.8 mi

Gallery

All In The Wild Gallery

1.7 mi

Museums

The Historic Luxton Home Museum

1.8 mi

Buffalo St

Surprise Corner

2.4 mi

Bridges

Banff Pedestrian Bridge

1.5 mi

Gallery

Willock & Sax Gallery

1.8 mi

Parks

Central Park

1.7 mi

101 Cave Ave

Banff Indian Trading Post

1.5 mi

Church

St. Paul's Presbyterian Church

1.9 mi

Bow Falls Avenue

Bow Falls Viewpoint

1.8 mi

Buffalo St

Surprise Corner Viewpoint

2.8 mi

Nearby

Spa Center

Banff Upper Hot Springs

900 ft

Cable Car

Banff Gondola

1800 ft

Restaurants

The Primrose

100 ft

300 Mountain Ave

Eden

2000 ft

300 Mountain Ave

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the resort and would come back

8.6/10

Great

Rooms

7.7

Location

9.6

Service

8.4

Dining

6.1

4.5/5 based on 6867 reviews

#5 of 34 hotels in Banff based on Tripadvisor

Penelope

United Kingdom, January 2025

7.8/10

I had a mixed experience at this hotel. The location is stunning with beautiful mountain views, and the staff were incredibly friendly and accommodating. Unfortunately, the room I stayed in had an uncomfortable bed which made my stay less than ideal. The dining options provided a good variety, but I expected a bit more from the breakfast offerings. Overall, there's great potential here, but a few areas need improvement.

Rooms

5.0

The room was spacious, but the queen bed I chose had a large indent, which made for a couple of uncomfortable nights.

Service

9.0

The service was excellent! Shane at the Divas bar went above and beyond to make sure we were comfortable.

Location

10.0

The hotel's location is fantastic, with breathtaking views of the mountains and a great vibe for evening drinks.

Dining

7.0

The dining options were quite varied, but the breakfast selection was a bit underwhelming; I expected more fresh options.

Facilities

8.0

The facilities were solid, with nice areas to relax and enjoy the surroundings.

Claude

United States of America, December 2024

8.6/10

I had a lovely stay at the hotel with stunning views and a clean, modern room. The service was fantastic and the staff always went the extra mile. However, the Wi-Fi was a bit unreliable, and the dining options were on the pricey side. Overall, it was a great experience, especially for the views and service.

Rooms

9.0

The rooms were clean, modern, and had amazing views of the mountains and valley.

Service

10.0

The staff was extremely courteous and helpful, always willing to provide excellent service.

Location

9.0

The location was great for accessing the gondola and nearby hot springs, with beautiful scenery all around.

Dining

7.0

Dining was a bit expensive, but the variety and quality of food were impressive.

Facilities

8.0

The hotel had nice facilities available, although I didn’t explore them too much during my stay.

Adam

United States of America, December 2024

7.4/10

My stay at the hotel was quite the mixed bag. On one hand, the rooms were spacious and clean, which was a huge plus for my family. The location was fantastic, close to some great attractions. However, the dining options were pretty limited and I found the parking fees quite ridiculous. Overall, while not perfect, it had its moments that made it enjoyable.

Rooms

8.0

The room was large and comfortable with two bathrooms and a great living space, making it perfect for my family. It's too bad the furniture felt a bit tired.

Service

9.0

The staff was friendly and accommodating, treating me and my children with warmth. They knew a lot about the hotel's history, which made our experience even more unique.

Location

9.0

The location was very good—close to the Banff gondola and hot springs, which we loved exploring.

Dining

5.0

Dining options were limited, and I found the breakfast offerings quite repetitive. Luckily, there was good food and cocktails nearby, but I wish there was more variety.

Facilities

6.0

The facilities were decent, but with those high parking fees and limited dining, it didn't quite feel like a luxurious stay.

Camila

United Kingdom, November 2024

8.0/10

I had a wonderful stay at this hotel with stunning views of the mountains that really made the experience special. The rooms were much larger than I expected for the price, but it took a bit too long for them to inform me about my room request. While the service was generally friendly and accommodating, I did encounter a couple of hiccups. The location is perfect, especially being so close to the Banff Gondola. Overall, it's a solid choice, but some aspects could be improved.

Rooms

8.0

The rooms were much bigger than I anticipated and the morning views were absolutely stunning.

Service

7.0

Most of the staff were courteous and helpful, especially Bruno and PJ, but I did have a frustrating experience with my room request being mishandled.

Location

10.0

The location was ideal, offering spectacular views and close proximity to the Banff Gondola, making it perfect for relaxation.

Dining

6.0

The breakfast buffet was diverse, though it felt a bit pricey for what we consumed, and the seating arrangements were a tad cramped.

Facilities

9.0

The hotel had great amenities and provided ample opportunities to enjoy the beautiful surroundings.

Linda

United States of America, October 2024

7.0/10

I had a mixed experience at the hotel. The location was fantastic, providing easy access to town and beautiful views, but my room situation was quite frustrating. Initially, our room was great, but due to a broken TV, we had to move, and the new room wasn't as good. The staff was friendly and attentive, but the service fell short during the mix-up with our reservation. Overall, it’s a good place if you prioritize location and staff friendliness, but the room quality and service consistency could use some improvement.

Rooms

5.0

Our first room was quite nice, but after having to move due to a broken TV, we ended up in a less adequate room that didn't match the $600+ rate we were paying. It was really disappointing.

Service

7.0

The staff was generally amazing and very friendly, but my experience with the reservation mix-up left a lot to be desired. It felt disorganized at times.

Location

9.0

The hotel is in a beautiful spot with great access to the town, trails, and stunning views, making it very convenient to explore the area.

Dining

7.0

We opted for in-room service for breakfast, which was decent. However, we missed out on trying lunch and dinner at the hotel.

Facilities

7.0

The hotel had nice amenities, but since we had a few hiccups with the room, I didn’t fully get to enjoy them.

Georgia

United Kingdom, September 2024

7.2/10

The hotel offered a decent stay with beautiful views of the lodgepole pines and distant mountains from my room on the 3rd floor. While the staff provided amazing service and the location was fantastic, especially being close to the hot springs and gondola, I found the room amenities a bit tired and was unhappy with the high parking fees and overpriced bottled water. Overall, it was a comfortable stay with some areas for improvement.

Rooms

7.0

The room was clean but felt a bit tired. I was disappointed to spend $4 on bottled water and found the parking fee of $21 a day quite steep.

Service

9.0

The service was really attentive and the staff were amazing. I enjoyed the bus service to downtown and found the lounge very relaxing.

Location

10.0

The location was very good, being close to the Banff gondola and hot springs, which was just a short uphill walk.

Dining

5.0

I did not have a great experience at the restaurant – the breakfast was soggy and disappointing, and the service during a minor issue was frustrating.

Facilities

6.0

The facilities were adequate, but nothing stood out to be exceptional.

Mia

United Kingdom, August 2024

7.0/10

I had a mixed experience at this hotel. While the views were absolutely stunning, and I appreciated the courteous and accommodating staff, I did find the room a bit dusty and noisy due to the elevator's proximity. The dining options were quite limited, which was a letdown, especially given the price I paid.

Rooms

6.0

The room had amazing views but was a bit dusty and noisy from the nearby elevator. It was ready by check-in time, which was a plus.

Service

7.0

The service was generally helpful and friendly, with nice touches like a free bus pass. However, I felt they could have communicated more hotel information during check-in.

Location

10.0

The location is fantastic with spectacular views, especially while enjoying a glass of wine in the lounge. It's also close to hiking trails and the gondola.

Dining

5.0

The dining experience left something to be desired. The breakfast was not great, with soggy hashbrowns, and the selection was rather limited.

Facilities

7.0

The facilities were decent but nothing particularly stood out.

Eddie

United Kingdom, August 2024

8.2/10

I had a great time at this hotel! The rooms were spacious and had an amazing view of the mountains, and I really enjoyed the various amenities, like ping-pong and mini-golf, just below my room. Although the dining could be improved, with the options somewhat limited, the overall value for money was good. The staff was quite accommodating, making my stay enjoyable despite a few minor inconveniences.

Rooms

9.0

The room was large with a fantastic view of lodgepole pines and distant mountains, equipped with all the usual amenities you'd expect.

Service

8.0

The staff was very accommodating and provided great service, always making me feel welcome even though the hotel was busy.

Location

10.0

The location was ideal, overlooking Rundle Mountain and just a short stroll to the Gondola, which was perfect after my long day exploring the Rockies.

Dining

6.0

The dining experience was just okay, with plenty of choices but lacking in variety.

Facilities

8.0

The facilities were quite fun with options like air-hockey and games, making it a great place for families.

Elizabeth

United States of America, July 2024

8.4/10

I had a wonderful stay at this hotel in Banff National Park! The corner suite offered a stunning view of the surrounding mountains, and I appreciated the thoughtful congrats card for my mother's birthday. The location was great for enjoying peaceful views away from the busy town, but dining could use more vegetarian options at the restaurant. Overall, it was a clean and comfortable experience with friendly staff, making it good value for money.

Rooms

10.0

The room was a spacious corner suite with a magnificent view of the mountains. It was clean, comfortable, and quiet, which made for a truly relaxing stay.

Service

9.0

The staff was incredibly friendly and attentive, even going the extra mile to ensure we felt celebrated for my mother's birthday. They were always ready to assist with any requests.

Location

9.0

The hotel is in a perfect location just outside of Banff, providing stunning views of the Bow River Valley and mountains. It offers a quieter experience compared to being in town, which I really enjoyed.

Dining

7.0

The dining experience was a bit lacking in vegetarian options, which was disappointing, but the food overall was ample and good.

Facilities

7.0

The facilities were decent, but nothing stood out as exceptional. It had the basics covered, which was enough for our needs during the stay.

Neil

United States of America, July 2024

8.8/10

I had a delightful stay at this hotel, thanks to its incredible location just a stone's throw from the hot springs and great hiking trails. The rooms were spacious and impeccably clean, making for a comfortable retreat after a day of exploring. The friendly staff truly enhanced the experience with their attentiveness. However, the dining options were somewhat limited, especially for breakfast, which could be improved. Overall, it offered good value for the amenities provided.

Rooms

10.0

The rooms were exceptionally spacious, featuring two bathrooms, a living room, and a large bedroom. Everything was meticulously clean, which made my stay very pleasant.

Service

9.0

The service was outstanding. The staff offered a detailed overview of the hotel's amenities and were very courteous. They really went above and beyond to ensure a wonderful stay.

Location

10.0

The hotel is perfectly situated right next to the hot springs and offers easy access to hiking trails. The views of the surrounding mountains and proximity to Banff made it an ideal spot for nature lovers.

Dining

7.0

While the restaurant offered a good selection of North American breakfast classics, I found the options somewhat limited for variety over multiple days.

Facilities

8.0

The facilities were quite nice, contributing to a really enjoyable stay. Everything was well-maintained and added value to my experience.